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Create an Account

Signup with the Straato Marketplace

To begin the account creation process, go to https://www.straato.com/signup or click on the corresponding menu link from the home page of our website. Please complete the form at this page, entering in your first and last name, email address, phone number, and additional information as required.

signup

Upon submitting this form, you will receive a confirmation code in your email, sent by no-reply@straato.com. Please enter that code in the Email Confirmation form, as will appear on your screen after completing the initial signup form. If you receive an error from the initial signup form, please update the information you provide as requested by the error message you receive.

signup

Multi-Factor Authentication

After confirming your email address with the confirmation code described, you will be required to set up Multi-Factor Authentication (MFA), via hardware-based TOTP tokens. Security is a top priority for Straato and MFA is required for all users on every login. Hardware-based TOTP tokens are more secure than email and SMS messages one-time codes, as they reduce the ability of an attacker to obtain a code in transit to your phone.

There are numerous hardware-based TOTP token generating apps available for free via the Apple App Store (iOS devices) and the Google Play Store (Android devices). We recommend Google Authenticator for its ease of use. Google Authenticator can be downloaded for free on iOS and Android devices. You can read about Google Authenticator at the following links:

iOS: https://apps.apple.com/us/app/google-authenticator/id388497605

Android: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2

google authenticator

Once you have downloaded Google Authenticator or a similar service provider, please use the app to scan the QR Code that can be found on your screen in the next Straato setup form. In Google Authenticator, click the + button in the bottom right hand corner of the app and press “Scan a QR code”. You should then scan the QR Code on the screen.

google authenticator

If you are completing Straato onboarding on your phone, you can select “Enter a setup key” instead of “Scan a QR code” in the Google Authenticator menu described above. Simply copy this key into the key field on the Google Authenticator app and use the words “Straato Marketplace” as the “Account”. Then, select “Add”.

google authenticator

Once you have set up Straato on Google Authenticator or another provider, enter the 6-digit code you see under the appropriate account into the form on our website to complete step 1 of the onboarding process. If the 6-digit code does not work, this can mean it has expired. Try refreshing your page and walking through the Multi-Factor Authentication setup process again.

google authenticator